Subscription Service Agreement for Web Radio Players

This Subscription Service Agreement ("Agreement") is entered into by and between Enocus Limited, a company registered in the United Kingdom with Company No. 16482583, and its office address at 71-75 Shelton Street, Covent Garden, London, WC2H 9JQ, United Kingdom ("Enocus Limited," "we," "us," or "our") and you, the individual or entity ("Subscriber," "you," or "your") subscribing to the "Web Radio Players" Service.

By subscribing to, accessing, or using the Service, you agree to be bound by the terms and conditions of this Agreement. If you do not agree to these terms, you may not use the Service.

1. Definitions

• Service: The "Web Radio Players" Software-as-a-Service (SaaS) product, including its features, functionalities, and any related documentation, support, or updates provided by Enocus Limited, encompassing access via webradioplayers.com, manage.webradioplayers.com, and client-specific websites hosted on our platform (e.g., via pages.webradioplayers.site).
• Subscription Plan: The specific paid plan (e.g., Standard, Premium) selected by the Subscriber, which determines the features, usage limits, and pricing of the Service.
• Subscriber Data: Any data, content, or information provided by the Subscriber or generated through the Subscriber's use of the Service, including but not limited to player configurations, website content, and analytics data.
• Effective Date: The date on which the Subscriber first subscribes to or begins using the Service.

2. Scope of Service and License Grant

2.1. Service Description: The "Web Radio Players" Service is a platform that allows users with existing audio streams to configure, customize, and create embeddable web audio players. It also provides analytics on player performance and offers a feature to automatically create websites for users who CNAME their domain names to our platform (e.g., to pages.webradioplayers.site). Enocus Limited is not responsible for the availability, quality, or content of the audio streams provided by the Subscriber.

2.2. License Grant: Subject to the terms and conditions of this Agreement and your payment of applicable fees, Enocus Limited grants you a limited, non-exclusive, non-transferable, non-sublicensable, and revocable right to access and use the Service solely for your internal business purposes or personal use, depending on your Subscription Plan. This license is for the use of the Service as a cloud-based offering and does not grant you any ownership rights in the underlying software or intellectual property of Enocus Limited.

2.3. Subscription Plans: The Service is offered under various Subscription Plans (e.g., Standard, Premium), each with different features, functionalities, and usage limits as detailed on our website. Your access and use of the Service are limited to the features and usage allowances of your selected Subscription Plan.

2.4. Restrictions: You agree not to: (a) copy, modify, adapt, translate, reverse engineer, decompile, disassemble, or otherwise attempt to discover the source code or underlying algorithms of the Service; (b) rent, lease, sell, sublicense, assign, or otherwise transfer rights in the Service; (c) use the Service for any illegal or unauthorized purpose; (d) interfere with or disrupt the integrity or performance of the Service or third-party data contained therein; or (e) attempt to gain unauthorized access to the Service or its related systems or networks.

3. Service Level Agreement (SLA)

Enocus Limited commits to the uptime and support response times detailed in the Service Level Agreement Addendum, which is incorporated herein by reference. If Enocus Limited fails to meet the guaranteed uptime, you may be eligible for service credits as defined in the SLA Addendum. This will be your sole and exclusive remedy for any failure to meet the uptime guarantee.

4. Payment and Billing Terms

4.1. Merchant of Record and Payment Methods: Our order process and financial transactions are conducted by our online reseller and Merchant of Record, Stripe (operating via the "Link" checkout service). By purchasing a subscription, you acknowledge that your financial transaction is legally with Stripe, and your payment is subject to Stripe/Link's respective terms of service and privacy policy. We do not directly collect or process your payment details. The Merchant of Record determines the availability of specific payment methods (such as major credit cards or localized payment options) and may add, remove, or suspend any payment method at its sole discretion.

4.2. User Responsibilities: You agree to provide current, complete, and accurate purchase and account information for all purchases. You further agree to promptly update your account and payment information, including email address, payment method, and payment card expiration date, so that we can complete your transactions and contact you as needed.

4.3. Billing Cycles and Renewal: We offer monthly and annual subscriptions. Your subscription will automatically renew at the end of each billing cycle unless canceled in accordance with Section 6.1 of this Agreement.

4.4. Pricing, Regional Variations, Taxes, and Currencies:

• Pricing & Regional Variations: The base pricing for our Subscription Plans is displayed on our website and may vary dynamically based on your geographic location ("Regional Pricing"). We and our Merchant of Record use your provided billing address and/or IP address to determine the applicable regional price. Base prices are subject to change upon notice to you.
• Currencies & Conversions: Our Merchant of Record utilizes adaptive pricing, allowing you to view and check out in your local currency. Exchange rates are determined dynamically at checkout by the Merchant of Record and/or your financial institution. You are solely responsible for any foreign transaction fees, exchange rate markups, or other fees applied by your bank or card issuer.
• Taxes: Our advertised subscription prices are exclusive of any applicable indirect taxes (e.g., Sales Tax, VAT, GST). Because Stripe acts as the Merchant of Record, they will automatically calculate, collect, and remit any legally required taxes on top of the base subscription price during checkout, based on the billing details and Tax ID you provide.
• Errors: We and our Merchant of Record reserve the right to correct any errors or mistakes in pricing, even if payment has already been requested or received.

4.5. Recurring Charges: If your purchase is subject to recurring charges, you authorize us to charge your chosen payment provider for all applicable fees on a recurring basis without requiring your prior approval for each charge. This authorization remains in effect until you cancel your subscription. You must keep a valid payment method on file to pay all incurred fees.

4.6. Upgrades and Downgrades: Upgrades to a higher-tier Subscription Plan will take effect instantly, and you will be charged on a pro-rata basis for the remainder of the current billing cycle. Downgrades will take effect at the end of the current billing cycle.

4.7. Right to Refuse: We reserve the right to refuse any order placed through the Service.

5. Free Trial Terms

A 30-day free trial is automatically activated upon selecting a Subscription Plan. This trial allows you to evaluate the Service before committing to a paid subscription. Unless you cancel before the end of the trial period, your trial will automatically convert to a paid subscription, and you will be charged. You may not receive a separate notice that your free trial is about to end or has ended, or that your paid subscription has begun. We reserve the right to deny free trials in cases of suspected abuse.

6. Cancellation and Refund Policy

6.1. Cancellation: You can cancel your subscription at any time by logging into your account and accessing the customer billing portal provided by our Merchant of Record. Your cancellation will take effect at the end of the current billing period. You will retain access to the Service until the end of the billing cycle for which you have paid.

6.2. Refunds: Because our financial transactions are processed by our Merchant of Record, Stripe, any permitted refunds are subject to their processing capabilities and terms of sale. Generally, subscription purchases are non-refundable, have no monetary value, and are purchases of only a non-exclusive, revocable, non-assignable, and non-transferable right to use the subscription. You may not transfer, sell, purchase, barter, or trade your subscriptions or attempt or offer to do so. Any attempted transfer will be null and void. Except as required by applicable law, we and our Merchant of Record are not responsible for any refunds or credits in connection with any modified, suspended, or terminated subscriptions.

6.3. EU/UK Right of Withdrawal: For consumers residing in the European Union or the United Kingdom, you have a statutory right to withdraw from this Agreement within 14 days from the Effective Date, without giving any reason. This right applies to digital services like "Web Radio Players". To exercise your right of withdrawal, you must inform us of your decision by an unequivocal statement (e.g., a letter sent by post or email) using the contact details provided in Section 12. If you withdraw from this Agreement within the 14-day period, we will reimburse to you all payments received from you without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this Agreement. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.

6.4. Waiver of Right of Withdrawal: You acknowledge that by accessing and using the "Web Radio Players" service immediately upon purchase (or upon conversion from a free trial to a paid subscription), you explicitly consent to the immediate performance of the service and acknowledge that you will lose your right of withdrawal once the service has been fully performed. This explicit consent and acknowledgment will be obtained during the subscription process.

7. Data Ownership and Security

You retain all ownership rights to your Subscriber Data. We implement appropriate organizational safeguards and security measures to protect your Personal Data and Subscriber Data from accidental loss, unauthorized access, use, alteration, or disclosure. Communication between your browser and our Service uses a secure encrypted connection. We require any third-party service providers (e.g., Stripe Inc.) who process your data on our behalf to have similar security measures in place and to treat such data in accordance with applicable law. In the unfortunate event of a data breach, we will notify you and any applicable regulator as legally required. When you activate analytics features within the Service to collect data from your end-users, you acknowledge and agree that you are the Data Controller for such end-user data. As the Data Controller, you are solely responsible for complying with all applicable data protection laws and regulations. Enocus Limited acts as a Data Processor for this end-user data, processing it strictly on your behalf.

8. Intellectual Property

The Service, including its software, design, features, and all intellectual property rights therein, are owned by Enocus Limited or its licensors and are protected by copyright, trademark, patent, trade secret, and other intellectual property laws. This Agreement grants you a limited license to use the Service, not ownership of the Service or any part thereof. You agree not to reproduce, distribute, modify, create derivative works of, or republish any part of the Service, except as expressly permitted herein.

9. Copyright Infringement Notices

Enocus Limited respects the intellectual property rights of others and expects its users to do the same. If you believe that any content available on or through the Service infringes upon your copyright, you may send a written notification of claimed infringement to us.

Your notification should include:

• Identification of the copyrighted work claimed to have been infringed.
• Identification of the material that is claimed to be infringing and information reasonably sufficient to permit us to locate the material.
• Information reasonably sufficient to permit us to contact you, such as an address, telephone number, and, if available, an email address.
• A statement that you have a good faith belief that use of the material in the manner complained of is not authorized by the copyright owner, its agent, or the law.
• A statement that the information in the notification is accurate, and under penalty of perjury, that you are authorized to act on behalf of the owner of an exclusive right that is allegedly infringed.

Please send your notification to:

Upon receipt of a valid notification, Enocus Limited will take appropriate action, which may include removing or disabling access to the allegedly infringing material. We reserve the right to terminate the accounts of users who are determined to be repeat infringers.

10. Term and Termination

10.1. Term: This Agreement commences on the Effective Date and continues for the duration of your Subscription Plan, automatically renewing for successive billing cycles unless terminated earlier in accordance with this Agreement.

10.2. Termination by Subscriber: You may terminate this Agreement by canceling your subscription as outlined in Section 6.1. Termination will be effective at the end of your current billing cycle.

10.3. Termination by Enocus Limited: We may terminate this Agreement or suspend your access to the Service immediately upon notice if you breach any material provision of this Agreement, including but not limited to non-payment of fees or violation of our Acceptable Use Policy. We may also terminate or suspend the Service for any reason upon reasonable notice to you.

11. Limitation of Liability and Indemnification

11.1. Limitation of Liability: TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL ENOCUS LIMITED NOR ITS PARENT, SUBSIDIARIES, AFFILIATES, OR THEIR RESPECTIVE DIRECTORS, OFFICERS, EMPLOYEES, AGENTS, SERVICE PROVIDERS, CONTRACTORS, LICENSORS, LICENSEES, SUPPLIERS, OR SUCCESSORS' AGGREGATE LIABILITY ARISING OUT OF OR RELATED TO THIS AGREEMENT OR THE SERVICE, WHETHER ARISING OUT OF OR RELATED TO BREACH OF CONTRACT, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, EXCEED THE TOTAL AMOUNT PAID TO ENOCUS LIMITED BY YOU PURSUANT TO THIS AGREEMENT IN THE TWELVE (12) MONTHS BEFORE THE CLAIM WAS MADE. THE FOREGOING LIMITATIONS SHALL APPLY EVEN IF ENOCUS LIMITED’S REMEDIES UNDER THIS AGREEMENT FAIL OF THEIR ESSENTIAL PURPOSE.

11.2. Indemnification: To the maximum extent permitted by applicable law, you agree to defend, indemnify, and hold harmless Enocus Limited, its parent, subsidiaries, affiliates, and their respective directors, officers, employees, agents, service providers, contractors, licensors, suppliers, successors, and assigns from and against any claims, liabilities, damages, judgments, awards, losses, costs, expenses, or fees (including reasonable attorneys' fees) arising out of or relating to your breach of this Agreement or your use of the Service, including but not limited to your Subscriber Data, any User Website Content you host, or any use of the Service other than as expressly authorized herein.

12. General Provisions

12.1. Governing Law: This Agreement will be governed by the laws of the United Kingdom.

12.2. Relationship to Terms of Service and Order of Precedence: This Agreement incorporates by reference the Company's general Terms of Service. You acknowledge that you have read, understood, and agree to be bound by the Terms of Service as a condition of using the Service. In the event of any direct conflict or inconsistency between a provision of this Subscription Service Agreement and a provision of the Terms of Service, the provision of this Subscription Service Agreement shall prevail and govern with respect to your use of the "Web Radio Players" Service.

12.3. Entire Agreement: This Agreement, together with the Terms of Service and Privacy Policy which are incorporated herein by reference, constitutes the entire agreement between you and Enocus Limited with respect to the Service and supersedes all prior or contemporaneous understandings and agreements, whether written or oral, with respect to the Service.

12.4. Severability: If any provision of this Agreement is held to be invalid or unenforceable, the remaining provisions will remain in full force and effect.

12.5. Waiver: No waiver of any term or condition of this Agreement by Enocus Limited shall be deemed a further or continuing waiver of such term or condition or any other term or condition, and any failure of Enocus Limited to assert a right or provision under this Agreement shall not constitute a waiver of such right or provision.

12.6. Notices: All notices under this Agreement shall be in writing and shall be deemed to have been duly given when sent by email to the address provided by you, or by posting on the Service or our website.

13. Contact Information

Last Updated: April 17, 2026